Terms and Conditions

<h1>Terms and Conditions</h1>

<p>Welcome to Kandy Premium Cleaning. By accessing our website (kandypremiumcleaning.lk) and booking our professional cleaning services, you agree to comply with and be bound by the following Terms and Conditions.</p>

<h2>1. Services</h2>
<p>Kandy Premium Cleaning offers professional deep home cleaning, sofa shampooing, floor polishing, and commercial cleaning services. The scope of work is defined based on the selected package or customized agreement during the booking process.</p>

<h2>2. Bookings and Payments</h2>
<ul>
  <li>All bookings must be made through our official website or direct booking hotlines.</li>
  <li>You agree to provide accurate, current, and complete billing and address information.</li>
  <li>Payments must be made securely via our integrated payment gateway (PayHere) using valid payment cards or local mobile wallets.</li>
  <li>All listed service prices are subject to change, but changes will not affect bookings that have already been confirmed and paid for.</li>
</ul>

<h2>3. Customer Responsibilities</h2>
<ul>
  <li>The customer must provide safe access to the property at the scheduled booking time.</li>
  <li>Please secure any valuable or highly fragile items prior to the cleaning team's arrival. Kandy Premium Cleaning will take utmost care, but cannot be held liable for pre-existing damages.</li>
</ul>

<h2>4. Governing Law</h2>
<p>These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka.</p>

<h2>5. Contact Us</h2>
<p>If you have any questions about these Terms and Conditions, please contact us at info@kandypremiumcleaning.lk.</p>